Šest výhod, které mohou hotely získat díky technologii NFC

Guests can use NFC (Near Field Communication) technology by approaching an NFC tag or reader with their phones within a range of four to six centimeters. This capability allows them to easily:

With the growing popularity of NFC across numerous sectors, the hotel industry is starting to embrace this innovative technology. Here are six ways that hotels can benefit from NFC technology.

“Nowadays, guests prefer not to depend on physical keys to access their hotel rooms,” notes Charles Gilmore, an NFC specialist at Eliteassignmenthelp. “Especially if they misplace the physical key while they’re out. NFC technology allows hotel room keys to be sent directly to guests’ smartphones, negating the need for traditional magnetic strip cards. The key can even be transmitted to guests before they arrive for check-in, enabling automatic check-ins and enhancing security as NFC-enabled keys are harder to lose, erase, or counterfeit compared to magnetic strip cards.”

In the modern world, everyone desires easy access to free Wi-Fi. Hotels aiming to improve customer satisfaction can use NFC tags to provide guests with instant Wi-Fi details and access without the need to enter a password. By strategically placing NFC tags in rooms or common areas, guests can connect to the network effortlessly by simply bringing their phones close to the tag, preventing unauthorized individuals from accessing the Wi-Fi.

Utilizing NFC for payments is already widespread in many venues, such as supermarkets, and this practice is now penetrating the hotel industry. Guests can link their credit or debit cards to an app and simply tap their smartphones on the contactless terminal at checkout. This process eliminates the inconvenience of handling physical credit cards or remembering PIN numbers, making the payment process smoother for their stay.

NFC technology isn’t solely for the benefit of guests; maintenance staff can also take advantage of it by tagging all their equipment. Maintenance personnel can use a smartphone app to connect to these NFC tagy, gaining immediate access to necessary equipment and maintenance information. This also makes it easier for both employees and guests to report any equipment malfunctions using NFC technology.

Similar to the maintenance teams, housekeeping teams in hotels can also benefit from NFC tags. “Housekeepers can quickly access their to-do lists via a mobile app linked to NFC tags for each location,” says Bethany Stephensen, a tech writer at OXEssays. “An NFC-enabled system allows managers to monitor housekeeping operations in real-time, simplifying the process of tracking housekeepers’ progress on their tasks.”

NFC tags can effectively monitor the presence of all staff members, including maintenance technicians and security personnel. Since employees must interact with the NFC for their daily duties, this provides a discreet way to ensure that all staff are on-site and performing their tasks correctly. In addition, these tags can deliver insights into each employee’s daily performance.

NFC technology is revolutionizing the hotel industry, significantly enhancing the overall guest experience. Although it is still in the nascent stage within the hospitality sector, NFC technology represents a significant step forward in delivering superior hotel services.